Client Reviews · Charlotte, NC

In my clients'
own words.

Rated 5.0 out of 5 across 20 Google reviews. These are the clients I've helped with Medicare, health insurance, life insurance and more, here in Charlotte and beyond. Every review below is shown as it was written on Google.

“Would definitely recommend this company. I’m turning 65 soon and Richard Thomas was most helpful in explaining my options concerning Medicare and Medicare Advantage. And also supplemental insurance. He gave me several options and discussed them with me. Richard put me at ease and I had no trouble choosing the insurance that best fit my needs. Richard was also quick to respond to my questions and concerns.”
Linda V. · Google review, October 2026
“Richard continues to be amazing after several years of helping me with my insurance and helping others I have referred him to. Anytime I have reached out, regardless of the length of time we lost connected, he is always eager to help.”
Andria S. · Google review, September 2026
“Professional and educational experience for my husband and I. Ricky is a pleasure to work with. Honest and respectful. When it comes to the business of insurance, call Rick Thomas!”
Michelle C. · Google review, September 2026
“I can’t say enough good things about Thomas Risk Solutions and Richard! Richard has helped me with both my business and personal insurance, as well as life insurance, and I have been so impressed with his knowledge and guidance. What I appreciate most is that Richard doesn’t just tell you what you need—he takes the time to explain everything, including the pros and cons, so you actually understand your options and can make the best decision for your situation and your long-term future. Insurance is one of those things we all need, but so many of us put it off because we don’t understand it or even know the right questions to ask. Unfortunately, sometimes we don’t realize we have the wrong coverage until it’s too late. Richard has helped me navigate all of that and has made something that can feel overwhelming much easier to understand. I truly appreciate having someone I trust who is knowledgeable, honest, and genuinely looking out for my best interests. If you’re looking for someone to help you with your business, personal, or life insurance needs, I highly recommend Richard.”
Shannon T. · Google review, August 2026
“I have worked with Richard for several years on multiple issues and found him extremely knowledgeable and helpful to guide me through insurance matters.”
Sara L. · Google review, August 2026
“Richard is great and I highly recommend him.”
TB · Google review, July 2026
“With my premiums through work sky-rocketing to an outrageous amount to have my son on my work plan, I didn't know what to do. Richard Thomas at Thomas Risk Solutions was very helpful in setting up a plan for just my son at almost half the amount that his plan would have cost through either mine or my husband's employer. We are so grateful!!”
Kasey S. · Google review, July 2026
“Very knowledgeable of plans. Richard walked helped us every step of the way”
Matthew A. · Google review, May 2026
“Highly recommend Richard Thomas! He’s a pleasure to work with and one of the best in his field. Trustworthy guidance when you need and has proved to be reliable and knowledgeable in his field. Easy to make contact with and responds quickly to any questions or concerns.”
MB B. · Google review, January 2026
“Richard has been a knowledgeable, resourceful, compassionate agent for my family for the past four years. He patiently walks me through the myriad of policies and legalese, helping me understand which insurance plan best meets my family's needs. I look forward to working with him every year. Richard is the best!”
Bridget G. · Google review, November 2025
“Richard is a very competent and professional individual. He will go above and beyond to help you. I would recommend him for all of your insurance needs.”
Jackie M. · Google review, November 2025
“Since going on Medicare, Richard has guided me (and my husband) through the initial enrollment process and has helped us navigate changes to have the best coverage for our needs and keep costs down. Thank you Richard!”
Pat P. · Google review, November 2025
“We have been working with Richard ever since we started receiving Medicare. He does a great job of keeping things simple and finding the best plans at the best cost. He looks at all of the available medical options and drug plans to build a custom plan to best fit our needs. We have recommended him to several friends over the years and have had nothing but great feedback. He is a wonderful person and very good at what he does.”
Mark K. · Google review, October 2025
“Always knowledgeable and friendly. Richard has helped me with so many insurance questions for about 8 years. If he doesn’t know the answer he will find out or direct you to someone he thinks can help.”
Janice L. · Google review, October 2025
“Mr. Thomas was wonderful to work with! He helped us find a plan that worked for our budget and met our needs. He was patient and kind with all of our questions. Mr. Thomas worked with all of the delays on our side from adjusting to new work schedules. He explained things further when needed. I cannot say enough great things about working with him. I’m glad he was referred to us and look forward to working with him again.”
Mallory W. · Google review, October 2025
“Richard was very helpful in guiding me through the Medicare Supplemental enrollment process. He took the time to provide me with multiple plan designs and helped me understand all my options. Richard is very professional, responsive, patient and thorough. I would highly recommend him to others looking for Medicare guidance.”
Elizabeth S. · Google review, September 2025
“We have used Richard Thomas for our insurance needs for many years. He’s very knowledgeable, friendly and takes his time helping you. He has even assisted us on his day off to make sure we have what we need.”
Krista S. · Google review, May 2025
“Richard is awesome to work with. Would highly recommend him.”
Kathy G. · Google review, May 2025
“Richard made getting life insurance simple and stress-free. He explained everything clearly and found a plan that fits my needs and budget. Highly recommend!!!”
Jennifer P. · Google review, May 2025
“When reaching the age of Medicare, I realized I needed help in navigating the bureaucracy of plans, supplemental insurance providers, etc. I reached out to Jordan Insurance for help and was connected with Richard. So very thankful to Richard. He listened carefully, answered my questions, and provided me with help. He is a true gem! I highly recommend him!”
C. S. · Google review, May 2025

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We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program (SHIP) to get information on all of your options.