Privacy Policy

Last Updated: March 5, 2026

Thomas Risk Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Contact information: name, email address, phone number, and mailing address
• Insurance-related information: date of birth, coverage needs, current insurance details, and other information you provide through forms or during consultations
• Communication records: emails, text messages, phone call records, and form submissions

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, and device identifiers
• Usage data: pages visited, time spent on pages, referring URLs, and click patterns
• Cookies and similar technologies: we use cookies and analytics tools to understand how visitors use our Site and to improve your experience

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide insurance quotes, policy information, and related services
• To respond to your inquiries and communicate with you about your insurance needs
• To send appointment reminders, policy updates, and service-related communications
• To send marketing communications, including text messages and emails, with your consent
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights
• To detect and prevent fraud or other harmful activities

3. Text Messaging Privacy

If you opt in to receive text messages from Thomas Risk Solutions, the following applies:

• We will use your phone number solely to send messages related to insurance services, appointment reminders, and communications you have requested or consented to receive.
• We do not sell, rent, or share your phone number with third parties for their marketing purposes.
• Your phone number and opt-in data will not be shared with third parties except as required to deliver messages (e.g., messaging platform providers) or as required by law.
• Message and data rates may apply. Message frequency varies.
• You may opt out at any time by replying STOP. For help, reply HELP or contact us at (980) 288-8587.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Insurance carriers and partners: To obtain quotes, bind coverage, and service your policies, we may share your information with insurance carriers and underwriting partners.
• The Jordan Insurance Agency: As an affiliated independent agency, certain information may be shared with The Jordan Insurance Agency for operational and compliance purposes.
• Service providers: We use third-party service providers for website hosting, analytics, customer relationship management (CRM), scheduling, and communication services. These providers are contractually obligated to protect your information.
• Legal requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site. We use privacy-focused analytics to understand site usage without collecting personally identifiable information through analytics tools.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
• Opt-out of communications: Unsubscribe from marketing emails or reply STOP to opt out of text messages at any time.
• Do Not Sell: We do not sell personal information. If applicable laws provide additional rights, we will honor them.

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

10. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: